Articles

Process and outcome in university counseling: the role of epistemic trust and working alliance

Publisher's note
All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.
Published: 31 August 2026
0
Views
0
Downloads

Authors

University counseling services are increasingly recognized as effective interventions for promoting students’ psychological well-being, yet the psychological mechanisms underlying their effectiveness are still poorly understood. The present study examined the role of epistemic stances (epistemic trust, mistrust, and credulity) and therapeutic alliance in predicting changes in psychological distress among students undergoing a brief psychodynamic counseling intervention. The sample included 93 university students who participated in a brief psychodynamic counseling intervention consisting of four sessions and a 3-month follow-up. Data were analyzed using hierarchical linear mixed-effects models. Psychological distress was assessed using the Clinical Outcomes in Routine Evaluation-Outcome Measure (CORE-OM) at pre-treatment (T1), post-intervention (T2), and follow-up (T3). Epistemic stances were measured with the Epistemic Trust, Mistrust, and Credulity Questionnaire (ETMCQ) at T1, and therapeutic alliance was assessed at T2 with the Working Alliance Inventory – Short Form Revised (WAI-SR). Psychological distress significantly decreased from pretreatment to post-intervention and remained stable at follow-up. Higher baseline epistemic trust predicted lower levels of distress, whereas higher epistemic mistrust and credulity were associated with poorer outcomes. A stronger therapeutic alliance was associated with lower distress levels. Moreover, the therapeutic alliance moderated the relationship between epistemic mistrust and psychological distress, such that higher alliance was associated with lower distress. Findings suggest that both epistemic stances and the therapeutic alliance contribute to counseling effectiveness. A strong alliance may partially buffer the negative impact of epistemic mistrust, highlighting the importance of fostering a mentalizing environment in brief counseling interventions.

Downloads

Download data is not yet available.

Citations

Arnett, J. J. (2004). Emerging adulthood: The winding road from the late teens through the twenties. Oxford University Press.
Arnett, J. J. (2016). College students as emerging adults: The developmental implications of the college context. Emerging Adulthood, 4(3), 219–222. doi: 10.1177/2167696815587422
Bani, M., Zorzi, F., Corrias, D., & Strepparava, M. (2022). Reducing psychological distress and improving student well-being and academic self-efficacy: The effectiveness of a cognitive university counselling service for clinical and non-clinical situations. British Journal of Guidance & Counselling, 50(5), 757–767. doi: 10.1080/03069885.2020.1840512
Biasi, V., Cerutti, R., Mallia, L., Menozzi, F., Patrizi, N., & Violani, C. (2017). (Mal)Adaptive psychological functioning of students utilizing university counseling services. Frontiers in Psychology, 8, 403. doi: 10.3389/fpsyg.2017.00403
Bordin, E. S. (1979). The generalizability of the psychoanalytic concept of the working alliance. Psychotherapy: Theory, Research, and Practice, 16(3), 252. doi: 10.1037/h0085885
Bordin, E. S. (1994). Theory and research on the therapeutic working alliance: New directions. In A. O. Horvath & L. S. Greenberg (Eds.), The working alliance: Theory, research, and practice (pp. 13–37). John Wiley & Sons.
Broglia, E., Nisbet, K., Bone, C., Simmonds-Buckley, M., Knowles, L., Hardy, G., Gibbon, L., & Barkham, M. (2023). What factors facilitate partnerships between higher education and local mental health services for students? A case study collective. BMJ open, 13(12), e077040. doi: 10.1136/bmjopen-2023-077040
Caldarelli, G., Pizzini, B., Cosenza, M., & Troncone, A. (2024). The prevalence of mental health conditions and effectiveness of psychological interventions among university students in Italy: A systematic literature review. Psychiatry Research, 342, 116208. doi: 10.1016/j.psychres.2024.116208
Campbell, C., Delamain, H., Saunders, R., Tanzer, M., Milesi, A., Nolte, T., Allison, E., Luyten, P., & Fonagy, P. (2025). Development and validation of the Revised Epistemic Trust, Mistrust and Credulity Questionnaire (ETMCQ-R). BJPsych Open, 11, e191. doi: 10.1192/bjo.2025.10813
Campbell, C., Kumpasoğlu, G. B., & Fonagy, P. (2024). Mentalizing, Epistemic Trust, and the Active Ingredients of Psychotherapy. Psychodynamic Psychiatry, 52(4), 435–451. doi: 10.1521/pdps.2024.52.4.435
Campbell, C., Tanzer, M., Saunders, R., Booker, T., Allison, E., Li, E., O’Dowda, C., Luyten, P., & Fonagy, P. (2021). Development and validation of a self-report measure of epistemic trust. PloS one, 16(4), e0250264. doi: 10.1371/journal.pone.0250264
Celia, G., Cavicchiolo, E., Girelli, L., Limone, P., & Cozzolino, M. (2022). Effect of online counselling on emotional outcomes during the COVID-19 pandemic: An innovative group intervention for university students using the Brain Wave Modulation Technique. Counselling and Psychotherapy Research, 22(4), 889–901. doi: 10.1002/capr.12512
Cerolini, S., Zagaria, A., Franchini, C., Maniaci, V. G., Fortunato, A., Petrocchi, C., Speranza, A. M., & Lombardo, C. (2023). Psychological Counseling among University Students Worldwide: A Systematic Review. European Journal of Investigation in Health, Psychology and Education, 13(9), 1831–1849. doi: 10.3390/ejihpe13090133
Collins, C., Broglia, E., & Barkham, M. (2025). Evaluating the evidence base for university counseling services and their effectiveness using CORE measures: A systematic review and meta-analysis. Journal of Affective Disorders, 372, 451–462. doi: 10.1016/j.jad.2024.12.022
Connell, J., Barkham, M., & Mellor-Clark, J. (2008). The effectiveness of UK student counselling services: an analysis using the CORE System. British Journal of Guidance & Counselling, 36(1), 1–18. doi: 10.1080/03069880701715655
Esposito, G., Passeggia, R., Pepicelli, G., Cannata, A., Parlato, F., & Freda, M. F. (2020). Mentalizing the University experience: an exploratory study on the relationship between university students’ reflective functioning, psychological well-being and academic performance. Mediterranean Journal of Clinical Psychology, 8(2). doi: 10.6092/2282-1619/mjcp-2415
Evans, C., Connell, J., Barkham, M., Margison, F., McGrath, G., Mellor-Clark, J., & Audin, K. (2002). Towards a standardised brief outcome measure: psychometric properties and utility of the CORE-OM. The British Journal of Psychiatry: The Journal of Mental Science, 180, 51–60. doi: 10.1192/bjp.180.1.51rg/10.1192/bjp.180.1.51.
Fiorini Bincoletto, A., Liotti, M., Di Giuseppe, M., Fiorentino, F., Nimbi, F. M., Lingiardi, V., & Tanzilli, A. (2024). The Interplay of Epistemic Trust, Defensive Mechanisms, Interpersonal Problems, and Symptomatology: An Empirical Investigation. Personality and Individual Differences, 233(112893), 1-7. doi: 10.1016/j.paid.2024.112893
Flückiger, C., Del Re, A. C., Wampold, B. E., & Horvath, A. O. (2018). The alliance in adult psychotherapy: A meta-analytic synthesis. Psychotherapy, 55(4), 316–340. doi: 10.1037/pst0000172
Flückiger, C., Rubel, J., Del Re, A. C., Horvath, A. O., Wampold, B. E., Crits-Christoph, P., Atzil-Slonim, D., Compare, A., Falkenström, F., Ekeblad, A., Errázuriz, P., Fisher, H., Hoffart, A., Huppert, J. D., Kivity, Y., Kumar, M., Lutz, W., Muran, J. C., Strunk, D. R., Tasca, G. A., … Barber, J. P. (2020). The reciprocal relationship between alliance and early treatment symptoms: A two-stage individual participant data meta-analysis. Journal of Consulting and Clinical Psychology, 88(9), 829–843. doi: 10.1037/ccp0000594
Fonagy, P., & Allison, E. (2014). The role of mentalizing and epistemic trust in the therapeutic relationship. Psychotherapy, 51(3), 372–380. doi: 10.1037/a0036505
Fonagy, P., & Campbell, C. (2017). Mentalizing, attachment and epistemic trust: how psychotherapy can promote resilience. Psychiatria Hungarica: A Magyar Pszichiatriai Tarsasag tudomanyos folyoirata, 32(3), 283–287.
Fonagy, P., Luyten, P., Allison, E., & Campbell, C. (2019). Mentalizing, Epistemic Trust and the Phenomenology of Psychotherapy. Psychopathology, 52(2), 94–103. doi: 10.1159/000501526
Fortunato, A., Franchini, C., Sciabica, G. M., Morelli, M., Chirumbolo, A., Speranza, A. M., & Andreassi, S. (2025). Supporting student mental health: the effectiveness of university counseling services. Counselling Psychology Quarterly, 1-24. doi: 10.1080/09515070.2025.2534869
Fortunato, A., Renzi, A., Andreassi, S., Maniaci, V. G., Franchini, C., Morelli, M., Sciabica, G. M., Speranza, A. M., & Mariani, R. (2023). Computerized linguistic analysis of counselors’ clinical notes in a university counseling center: Which associations correspond with students’ symptom reduction in a brief psychodynamic intervention? Psychoanalytic Psychology, 40(4), 358–363. doi: 10.1037/pap0000465
Franchini, C., Fortunato, A., Sciabica, G. M., Morelli, M., Chirumbolo, A., Andreassi, S., & Speranza, A. M. (2024). Keeping emotions in mind: the effectiveness of university counseling in promoting students’ mentalized affectivity. Counselling Psychology Quarterly, 1–16. doi: 10.1080/09515070.2024.2435052
Franchini, C., Sciabica, G. M., Morelli, M., Chirumbolo, A., Andreassi, S., Speranza, A. M., & Fortunato, A. (2025). A profile analysis of university counselling service dropout and nondropout students: The role of epistemic trust and personality traits. Counselling and Psychotherapy Research, 25, e70027. doi: 10.1002/capr.70027
Franzoi, I. G., Sauta, M. D., Carnevale, G., & Granieri, A. (2022). Student Counseling Centers in Europe: A Retrospective Analysis. Frontiers in Psychology, 13, 894423. doi: 10.3389/fpsyg.2022.894423
Gallucci, M. (2019). GAMLj: General analyses for linear models [jamovi module]. Available from: https://gamlj.github.io/
Gallucci, M. (2020). Model goodness of fit in GAMLj. GAMLj. Available from: https://gamlj.github.io/details_goodness.html
Ghilardi, A., Buizza, C., Carobbio, E. M., & Lusenti, R. (2017). Detecting and Managing Mental Health Issues within Young Adults. A Systematic Review on College Counselling in Italy. Clinical Practice and Epidemiology in Mental Health: CP & EMH, 13, 61–70. doi: 10.2174/1745017901713010061
Hatcher, R. L., & Gillaspy, J. A. (2006). Development and validation of a revised short version of the Working Alliance Inventory. Psychotherapy Research, 16(1), 12–25. doi: 10.1080/10503300500352500
Horvath, A. O., & Greenberg, L. S. (1986). The development of the Working Alliance Inventory. In L. S. Greenberg & W. M. Pinsof (Eds.), The psychotherapeutic process: A research handbook (pp. 529–556). Guilford Press.
Horvath, A. O., & Symonds, B. D. (1991). Relation between working alliance and outcome in psychotherapy: A meta-analysis. Journal of Counseling Psychology, 38(2), 139–149. doi: 10.1037/0022-0167.38.2.139
Kampling, H., Kruse, J., Lampe, A., Nolte, T., Hettich, N., Brähler, E., Sachser, C., Fegert, J. M., Gingelmaier, S., Fonagy, P., Krakau, L., Zara, S., & Riedl, D. (2022). Epistemic trust and personality functioning mediate the association between adverse childhood experiences and posttraumatic stress disorder and complex posttraumatic stress disorder in adulthood. Frontiers in Psychiatry, 13, 919191. doi: 10.3389/fpsyt.2022.919191
Kirk, B. A., Johnson, A. P., Redfield, J. E., Free, J. E., Michel, J., Roston, R. A., & Warman, R. E. (1971). Guidelines for university and college counseling services. American Psychologist, 26(6), 585–589. doi: 10.1037/h0031520
Knapen, S., Mensink, W., Swildens, W. E., Hoogendoorn, A. W., Duits, P., Hutsebaut, J., & Beekman, A. T. F. (2025). Associations between epistemic trust and the severity of personality disorder: Results from a study comparing patients with personality disorder, anxiety disorder, and controls. The Journal of Nervous and Mental Disease, 213(3), 65–70. doi: 10.1097/NMD.0000000000001825
Li, E., Midgley, N., Campbell, C., & Luyten, P. (2026). A theory-building case study of resolving epistemic mistrust and developing epistemic trust in psychotherapy with depressed adolescents. Psychotherapy Research, 36(2), 353–371. doi: 10.1080/10503307.2025.2473927
Li, E. T., Midgley, N., Luyten, P., Sprecher, E. A., & Campbell, C. (2022). Mapping the journey from epistemic mistrust in depressed adolescents receiving psychotherapy. Journal of Counseling Psychology, 69(5), 678–690. doi: 10.1037/cou0000625
Lingiardi, V. (2002). L’alleanza terapeutica. Teoria, clinica, ricerca. Raffaello Cortina.
Lingiardi, V., & McWilliams, N. (Eds.). (2026). Psychodynamic diagnostic manual: PDM-3 (3rd ed.). Guilford Press.
Liotti, M., Fiorini Bincoletto, A., Bizzi, F., Tironi, M., Charpentier Mora, S., Cavanna, D., Giovanardi, G., Jurist, E., Speranza, A. M., Lingiardi, V., & Tanzilli, A. (2023). The catcher in the mind: validation of the brief-mentalized affectivity scale for adolescents in the Italian population. Research in Psychotherapy: Psychopathology, Process and Outcome, 26(3), 709. doi: 10.4081/ripppo.2023.709
Liotti, M., Milesi, A., Spitoni, G. F., Tanzilli, A., Speranza, A. M., Parolin, L., Campbell, C., Fonagy, P., Lingiardi, V., & Giovanardi, G. (2023). Unpacking trust: The Italian validation of the Epistemic Trust, Mistrust, and Credulity Questionnaire (ETMCQ). PloS One, 18(1), e0280328. doi: 10.1371/journal.pone.0280328
Liotti, M., Tanzilli, A., Fiorini Bincoletto, A., Dentale, F., & Lingiardi, V. (2025). How we (do not) trust: Defensive profiles of epistemic trust and its disruptions. Current Psychology, 44, 16538–16551. doi: 10.1007/s12144-025-08361-2
Martin, D. J., Garske, J. P., & Davis, M. K. (2000). Relation of the therapeutic alliance with outcome and other variables: A metaanalytic review. Journal of Consulting and Clinical Psychology, 68(3), 438–450. doi: 10.1037/0022-006X.68.3.438
McKenzie, K., Murray, K. R., Murray, A. L., & Richelieu, M. (2015). The effectiveness of university counselling for students with academic issues. Counselling & Psychotherapy Research, 15(4), 284–288. doi: 10.1002/capr.12034
Murray, A. L., McKenzie, K., Murray, K. R., & Richelieu, M. (2016). An analysis of the effectiveness of university counselling services. British Journal of Guidance & Counselling, 44(1), 130–139. doi: 10.1080/03069885.2015.1043621
Norcross, J. C., & Lambert, M. J. (Eds.). (2019). Psychotherapy relationships that work: Volume 1: Evidence-based therapist contributions. Oxford University Press.Norcross, J. C., &
Lambert, M. J. (Eds.). (2019). Psychotherapy relationships that work: Volume 1: Evidence-based therapist contributions. Oxford University Press.
Palmieri, G., Evans, C., Hansen, V., Brancaleoni, G., Ferrari, S., Porcelli, P., Reitano, F., & Rigatelli, M. (2009). Validation of the Italian version of the Clinical Outcomes in Routine Evaluation Outcome Measure (CORE-OM). Clinical Psychology & Psychotherapy, 16(5), 444–449. doi: 10.1002/cpp.646
Pizzo, R., Esposito, G., Passeggia, R., & Freda, M. F. (2025). Psychological counselling for students in higher education: a systematic review of its effectiveness on mental health and academic functioning. Counselling Psychology Quarterly, 38(4), 1082–1102. doi: 10.1080/09515070.2024.2434533
Protopapa, G., Giovanardi, G., Juli, L., Di Giuseppe, M., & Nappa, M. R. (2024). Epistemic Trust: a Keyword for Contemporary Clinical Practice and Psychopathology. Psychiatria Danubina, 36(Suppl 2), 34–39.
Riedl, D., Kampling, H., Kruse, J., Nolte, T., Labek, K., Kirchhoff, C., Grote, V., Fischer, M. J., Knipel, A., & Lampe, A. (2023). Epistemic Trust Is a Critical Success Factor in Psychosomatic Rehabilitation-Results from a Naturalistic Multi-Center Observational Study. Journal of clinical medicine, 13(1), 177. doi: 10.3390/jcm13010177
Riedl, D., Rothmund, M. S., Grote, V., Fischer, M. J., Kampling, H., Kruse, J., Nolte, T., Labek, K., & Lampe, A. (2023). Mentalizing and epistemic trust as critical success factors in psychosomatic rehabilitation: results of a single center longitudinal observational study. Frontiers in Psychiatry, 14, 1150422. doi: 10.3389/fpsyt.2023.1150422
Sciabica, G. M., Chirumbolo, A., Morelli, M., Mello, Z. R., Worrell, F. C., Baiocco, R., Franchini, C., Speranza, A. M., Fortunato, A., & Andreassi, S. (2025). The effect of a psychodynamic counseling intervention on university students’ time attitudes. Current Psychology: A Journal for Diverse Perspectives on Diverse Psychological Issues, 44(7), 5672–5684. doi: 10.1007/s12144-025-07604-6
Speranza, A. M., Franchini, C., Quintigliano, M., Andreassi, S., Morelli, M., Cerolini, S., Petrocchi, C., & Fortunato, A. (2023). Psychodynamic university counseling: which factors predict psychological functioning after intervention?. Frontiers in Psychology, 14, 1134510. doi: 10.3389/fpsyg.2023.1134510
Stallman, H. M., Kavanagh, D. J., Arklay, A. R., & Bennett-levy, J. (2016). Randomised Control Trial of a Low-Intensity Cognitive-Behaviour Therapy Intervention to Improve Mental Health in University Students. Australian Psychologist, 51(2), 145–153. doi: 10.1111/ap.12113
Strepparava, M. G., Bani, M., Zorzi, F., Corrias, D., Dolce, R., & Rezzonico, G. (2016). Cognitive counselling intervention: Treatment effectiveness in an Italian university centre. British Journal of Guidance & Counselling, 44(4), 423–433. doi: 10.1080/03069885.2015.1110561
Tanzilli, A., Giovanardi, G., Patriarca, E., Lingiardi, V., & Williams, R. (2021). From a symptom-based to a person-centered approach in treating depressive disorders in adolescence: A clinical case formulation using the Psychodynamic Diagnostic Manual (PDM-2)’s framework. International Journal of Environmental Research and Public Health, 18(19), 10127. doi: 10.3390/ijerph181910127
Tracey, T. J., & Kokotovic, A. M. (1989). Factor structure of the Working Alliance Inventory. Psychological Assessment: A Journal of Consulting and Clinical Psychology, 1(3), 207–210. doi: 10.1037/1040-3590.1.3.207

How to Cite



Process and outcome in university counseling: the role of epistemic trust and working alliance. (2026). Research in Psychotherapy: Psychopathology, Process and Outcome, 29(2). https://doi.org/10.4081/ripppo.2026.899